Details:

 

The Spark is a phone-based helpline for people who want to stop causing harm in their relationships. Responders for The Spark undergo extensive training in skills and strategies to identify, interrupt, and challenge abusive values. Calls are anonymous and confidential to support callers to feel safe as they express and explore difficult thoughts and feelings. 

 

Launched in the spring of 2023, this innovative helpline is the second of its kind in the United States. It was fashioned after A Call for Change, which launched in April of 2021, in Western Massachusetts, and which received close to 500 calls within the first year and a half—an indication of how great the need is for this unique resource. 

 

How it works:

 

Callers can access The Spark for up to an hour a day by calling 802-613-0375, or (toll free) 877-290-2906, between 10 a.m. and 10 p.m. 

 

Calls to The Spark are answered by the responder on call or diverted to the answering machine. If you reach the answering machine, you can leave a message and expect a response within 24 hours. All messages are deleted after they have been responded to, to ensure that there is no record of phone numbers. 

 

What to expect when you call:

 

Conversations are as different and unique as the people who call, so there are no typical scenarios, but you can expect to be held in compassionate accountability by our trained staff. You don’t have to know how to get the conversation going. Simply call when you need help and the responder will ask questions to get the conversation started. 

 

Responders listen without judgment and offer a sounding board for callers who are ready to continue healing and taking accountability for their actions. Change is possible and The Spark Warmline provides a safe space where you can process difficult emotions and thoughts before they become overwhelming and lead you to do something you will later regret.